Terms of service

Last updated: June 6, 2023

Welcome to Trisu, your trusted jewellery brand. Before you start shopping with us, we encourage you to take a moment to read our Terms and Conditions. It's not the most exciting thing in the world, we know, but it's important stuff. This document helps us ensure that our relationship runs smoothly.

So why do we have a Terms and Conditions document? Good question! This document sets out rules for us (as a seller) and you (as a buyer) to abide by. It makes sure that we both know what to expect from each other. And don't worry, we've tried to keep it simple and easy to understand.

The Basics

When you make a purchase from our website, you're agreeing to our terms and conditions. If you disagree with any part of our terms, please do not make a purchase.

Shopping with Us

By placing an order with us, you confirm that you are at least 18 years old, and are legally capable of entering into binding contracts. The images of the products on our website are for illustrative purposes only. While we make every effort to display colours accurately, we cannot guarantee that your device's display reflects the true colour of the products.

Prices and Payment

We accept payment through various methods as specified on our website. All prices are inclusive of GST (where applicable) at the current rates and are correct at the time of entering the information onto the system.

Shipping and Delivery

We offer free shipping across India, but for more detailed information, please refer to our Shipping Policy.

Returns and Refunds

We understand that sometimes things don’t work out. Please refer to our Returns and Refunds Policy to understand how we handle returns and refunds.


We care about your privacy and manage your personal data in line with our Privacy Policy.

Intellectual Property

We are the owner of the Trisu brand, and all the content, trademarks and other intellectual property rights on our website are our property. You may not use any of these without our prior written consent.

Limitation of Liability

While we do our best to ensure that our website is always available and free of errors, we cannot guarantee this due to the inherent nature of the internet. We accept no liability for any interruption or delay in accessing our website.

Unauthorized Activities

You are not permitted to use our website or its content for any commercial purposes without our express written consent. Unauthorized activities include, but are not limited to:

  • Any automated data collection activities (including scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.
  • Any data collected from our website to contact individuals, companies, or other persons or entities for any unsolicited marketing.
  • Any system, method, or automated technology to extract data from our website for use in any other website or application.

If you undertake any of these unauthorized activities, we may prohibit you from using our website and may pursue legal action.

Changes to Terms and Conditions

We reserve the right to change these Terms and Conditions at any time. Please check this page to stay updated with the latest terms.

Contact Us

We're here to help. If you have any questions, you can reach out to us at hello@trisu.in

Thanks for choosing Trisu, and happy shopping!